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Privacy Policy

Last updated: 10 January 2026

Privacy Policy


Last updated: January 2025


Introduction


FloralSocial ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile-first flower delivery marketplace.


Information We Collect


Personal Information

  • Name, email address, and phone number
  • Delivery addresses
  • City and location preferences
  • Profile photos
  • Government-issued ID (for sellers and drivers)
  • Business documents (for wholesale sellers)

  • Usage Information

  • Device information
  • IP address
  • Browser type
  • Pages visited
  • Time and date of visits

  • How We Use Your Information


    We use the information we collect to:

  • Process and deliver your orders
  • Verify seller and driver identities
  • Communicate with you about orders and services
  • Improve our services
  • Comply with legal obligations

  • Data Sharing


    We may share your information with:

  • Delivery partners (to fulfill orders)
  • Payment processors
  • Legal authorities (when required by law)

  • Data Security


    We implement appropriate security measures to protect your personal information.


    Your Rights


    You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account
  • Opt-out of marketing communications

  • Contact Us


    For privacy-related inquiries, contact us at privacy@floral.social